FAQ’s

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The Gateway to clarity-Abswers to common queries

How can your solutions help us improve our customer engagement and channel partner engagement?

Our omnichannel customer and channel partner engagement programs are curated and customized as per the client’s requirements. From sales promotions to demand generation, they assist you along the following fronts –

  • Increasing sales and market share.
  • Incentivizing last-mile buying decisions through instant rewards.
  • reating a personalized experience for customers and channel partners.
  • Driving top-of-the-mind product recall.
  • Driving brand recognition and resonance.
  • Providing end-to-end reward management & redemption.
  • Providing campaign analytics for performance tracking and reporting.
  • Increasing the perceived value of products, and much more.
How do you collect and analyze customer data to provide personalized experiences?
We use applications, microsites, dashboards, and customized backend data-gathering platforms to access, track, and visualize performance metrics and engagement KPIs. While doing so, we also collect data points for creating a partner database across industries which can be easily leveraged by companies for predictive decision-making in future projects.
Can you provide examples of successful customer engagement strategies and campaigns that you have implemented for other clients?
We have a dedicated page for the campaigns that we have executed for all our clients. You can run through that and check detailed case studies for the work we have done in several industries.
How do you measure the success of your customer engagement and channel partner engagement solutions?
We are data-driven marketers. At the start of every project, we define a set of KRAs, KPIs, marketing goals, and desirable data points on the basis of which we determine how the campaign fared.
What is your approach to building strong channel partnerships, and how do you ensure that the partners are aligned with our business goals?
We use gratifying rewards as positive reinforcements that incentivize positive channel partner behavior as per the set business and campaign objectives.
Can you provide success stories of companies similar to ours that have benefited from your solutions?
We have dedicated pages for every industry (FMCG, Alcoholic Beverage, Construction, and Consumer Staples) we have been involved in executing loyalty programs. You can run through the same for reference on client testimonials. Rest, we also have a dedicated page for the campaigns/case studies that we have executed for all our clients.
How do you stay up-to-date with the latest trends and best practices in customer engagement and channel partner engagement?
We have an in-house team specializing in tech, marketing, design, and UX that keeps track of all the latest trends currently being practiced in both customer and channel partner loyalty.
What level of customization and flexibility do you offer in your solutions?
Buyer supports brands to enhance their marketing efforts with robust technologies to reward their consumers and channel partners. We enable brands to increase their seasonal sales, repeat purchases, loyalty and help convert target customers to actual customers. We deliver customized solutions to suit your brand through omnichannel engagement such as gamification, artificial intelligence, Chatbot, QR Codes, and many others. We deliver high-cost rewards at an affordable price, and loyalty programs ready to be up and running in 15 days.
What is the cost of your solutions, and how do you determine pricing?
Buyerr as a brand evolved with the advent of technology, where clients buy our loyalty solution to digitize and capture secondary sales in their distribution chain.
Technology can seamlessly reward consumers/influencers with instant gratification or instant reward through vouchers & cashback, help brands increase repeat purchases, brand recall, and increase customer retention. Our promotional capabilities are based on gamification, raffles, quizzes, and lucky draws that excite consumers and boost sales quickly. While our competitors run campaigns on products with a fixed pricing model, we are flexible in deploying a bespoke solution with more than one pricing model suiting client requirements in different industries.
What kind of support and training do you provide to channel partners to ensure your solutions' successful adoption and implementation?
We work with our clients to bring accessible tools to hard-working, high-performance micro-entrepreneurs seeking to improve their socio-economic outcomes by getting the recognition they deserve from brand owners. Our services help decision-makers recognize, invest in, and elevate entrepreneurs in their supply chain operating in smaller towns and villages by illuminating trade channel performance down to the last mile. These retailers are unorganized in nature and don’t have a steady income flow, which disqualifies them from a lot of benefits offered by banking institutions.

By helping digitize secondary sales through our loyalty offering, we offer channel partners and retailers in unorganized markets a means to prove their worth and begin unlocking benefits that will help improve their lives (and those of their families too). Our long-term goal is to use the trust and transparency we help build between brand owners and retailers to match retailers with socio-economic mobility loyalty rewards such as micro-insurance, medical care discounts, accessible diagnostic kits, education scholarships, and other socially-conscious assistance that will transform lives.

How can I integrate customer engagement solutions into my existing processes and systems?
Our solutions come backed by APIs or plug-and-play integrations with other popular software tools, making it easier for you to access, track, and leverage the perks of customer and channel partner loyalty programs within your walls of operation.
How does your customer engagement solution differ from other solutions on the market?

We are a martech solutions provider wherein we play at an intersection of technology and business value of design. We are becoming partners of choice for category leaders across industries and are able to unlock potential across their entire value chain through our promotional endeavors that come backed by-

  • Consumer insights
  • Data-led technology
  • Gratifying rewards
  • Gamified mechanics
  • Comprehensive analytics for predictive decision-making, performance tracking, and reporting.
  • Design innovation, and much more.

Looking for a true partner to help grow your business?