Case Study.

Retail & On-Pack Promotion

the challenge.

  • Driving Purchase Intent: Encouraging consumers to choose the new flavour over established competitors at the point of sale, particularly at low price points (₹10 & ₹20 SKUs).
  • Encouraging Repeat Trials: Motivating customers to make repeat purchases to build brand loyalty for the new variant.
  • Collecting First-Party Data: Capturing actionable consumer data (name, mobile, PIN code) directly from packaging interactions to enable targeted marketing and retention strategies.
  • Measuring Sales Impact: Quantifying the campaign’s effect on volume sales in pilot regions to validate the effectiveness of on-pack promotions as a media and conversion channel.
  • Standing Out in Cluttered Retail: Ensuring the promotion cut through the noise in Kirana stores and supermarkets, where shelf space and consumer attention are highly contested.

the Outcome.

  • High Sales Volume: Over 24 lakh (2.4 million) promotional SKUs were sold, indicating strong consumer interest and effective distribution across 4 regions.
  • Robust Engagement: The campaign recorded 4.1 lakh+ unique QR scans, reflecting successful consumer interaction with the on-pack QR code mechanism.
  • Significant Data Collection: First-party data was collected from 2.7 lakh+ users (name, mobile, PIN code), providing a valuable database for personalized marketing and future retention campaigns.
  • Reward Redemption Success: Over 1.1 lakh+ coupons were redeemed (tracked via POS partners), demonstrating the appeal of instant prizes like mobile recharges, discount coupons, and brand merchandise.
  • Repeat Engagement: 40% of users revisited the gamified microsite more than once, signaling strong interest in the scratch card format and the weekly smart TV giveaway, which fostered repeat trials.
  • Substantial Sales Uplift: The campaign achieved a 32% increase in sales volume compared to the pre-promo baseline in key markets, validating the effectiveness of the on-pack promotion in driving purchase intent and conversions.
  • Enhanced Brand Recall: The gamified microsite, point-of-sale materials (POSM), and exciting rewards amplified brand visibility, positioning the new flavour variant as a dynamic and consumer-friendly offering in a crowded market.

Results.

Packs Sold (Promo SKUs)

24 Lakh+

Unique QR Scans

4.1 lakh+

Sales Uplift

32%

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